What is Digital Transformation?
The world nowadays is immersed in a deep digital transformation change, whether we like it or not. Moreover, it seems the logical order of human evolution, because human development, is linked to technological development, since the “discovery” of fire, or the first rudimentary tools, till the outbreak of Internet or the spatial exploration. This change process, or better said revolution, not only concerns individuals, but also involves companies, that are completely immersed in this revolution for years: the 4th industrial revolution.
“We are on the brink of a technological revolution that will fundamentally change the way we live, work and interact. In its scale, scope and complexity, the transformation will be unlike anything that humankind has ever experienced before”
– Klaus Schwab, author of “The fourth industrial revolution” –
Within this revolution there are several key aspects, one of them being digital transformation. A concept that many people associate with digitalisation, a fundamental part of digital transformation, but which doesn´t capture this new, broader and more complex reality.
This term is often associated with the integration of digital tools such as a CRM (Customer Relationship Management), an ERP (Enterprise Resource Planning) for production management,etc. But in reality, is a much broader concept, which can be defined as a process that consists of orienting business activities towards the application of emerging technologies, and for this it is necessary to go through a process of cultural and organisational change and, finally, the application of new technologies throughout the organisation.
Therefore, we could differentiate the concept of digitalisation (implementing digital tools in certain processes) from that of digital transformation, the latter being much broader, as it orients the company towards the implementation of new technologies and towards a change in the traditional way of working. Taking all of this into account, we can define Digital Transformation as the set of projects and tasks that allow the company to adapt to the new needs arising from the 4th industrial revolution. Tasks that must be orchestrated through a plan that encompasses the following aspects:
- Change towards a digital culture.
- Global training plan.
- Organisational reorganisation plan.
- Specific training plan.
- Incorporation of new profiles.
- Progressive technological plan.
Thanks to digital transformation companies achieve huge advantages proven to improve in a number of key business areas:
- Generate new experiences for the client.
- Improve the operative efficiency.
- Generate new income sources.
- Increase the quick response capacity in the face of changes in the market.
- Create competitive advantages for the organisation.
- Improve the internal collaboration.
- Deepens the data analysis (Big Data).
One of the great revolutions of this digital transformation is Big Data and Artificial Intelligence. It should be borne in mind that in recent years, the amount of information available on the Internet has practically doubled every two years, and this trend will continue to rise. Thanks to this amount of information and new technologies such as artificial intelligence, machine learning, deep learning,etc. the world as we know it will change, as will the way we work, shop and relate to each other.
This new reality, which has become much more evident in the wake of the 2020 pandemic, has taught us that businesses that fail to cope with today´s rapid changes are doomed to disappear, just as species that failed to adapt to the melting of the last ice age did.
Today, digital transformation is not an option. Today, companies can no longer consider adapting to this new landscape, as there is no other way to renew themselves and increase competitiveness than by developing a digital transformation plan.
How can we help you from CARTIF?
At CARTIF we have committed ourselves to this task of helping companies, especially SMEs, which are the ones that have the most difficulties in this complex and changing world of digital transformation. Because we know first-hand that sometimes lack of time or lack of knowledge means that we do not make progress in these fundamental processes. That is why we have a plan to help you along the way. We have a Digital Transformation consultancy service that is completely free of charge for companies.
What this programme consists of?
After contact us for receiving information, we will send you a service request form, and once submitted:
- We will visit or meet with the person reponsible in the company to carry out a diagnosis of the current situation, work methodology and digital tools used.
- Based on this report, we will create a personalised action plan with different actions identified to improve the company´s competitiveness.
- Finally, we will carry out a period of mentoring to accompany the company during the process.
These actions will allow the company to start or continue the digital transformation process generating a roadmap in order to be able to address it.